01
Awaiting sign-off
Internal business system
Sales and operations
IT consulting, software and support · Dhaka
In their words
Does your business have a problem like this?
Six things business owners and managers tell us, and what is usually happening underneath.
“Our ERP does most things, but our sales and distribution process still runs outside it.”
Your existing software only solves part of the problem
The team uses the software for one part of the workflow, then falls back on spreadsheets, WhatsApp, email or manual processes to complete the rest.
“We have five Excel files controlling one important business process.”
Your people enter the same information more than once
Data moves manually between different systems because the tools your business uses do not communicate properly.
“Customers keep calling us because they cannot see their order or service status.”
The software dictates how your team has to work
Your process has developed around the limitations of the system rather than the requirements of the business.
“Management wants one system to track activity across all our branches.”
Important information sits in different places
Sales has one view. Operations has another. Accounts maintains separate data. Management struggles to get one reliable picture.
“Our current software cannot support the way we have changed the business.”
You have a business idea that existing software cannot support
The product, service or operating model requires functionality specific to the way your business works.
“Three different teams maintain different versions of the same information.”
Your existing internal system has reached its limit
The business has changed, volume has grown or new requirements have emerged that the current system was never designed to handle.
Selected software work
Case studies
Our approach
Eight stages. Nothing gets built on a guess.
01
Understand the business
Users, workflow and the real objective.
02
Map the requirements
Processes, roles and constraints, written down.
03
Design the solution
How it works and what it runs on.
04
Define the first build
The functionality that has to come first.
05
Build in phases
Structured stages with review points.
06
Test the real workflow
Checked against how people actually work.
07
Implement and hand over
Deployment, introduction and documentation.
08
Support and improve
Maintained and extended after launch.
Outcomes
What actually changes
One system plus five workarounds
One workflow
The same data typed three times
Entered once
Asking around for numbers
Visible to management
It depends who is on shift
The same process every time
Files sitting with one team
Shared where it matters
Rebuilt every time you grow
Extended, not replaced
Before you commit
The concerns worth settling first
Six things clients raise before building custom software, and how each one is handled rather than hoped away.
“We do not know exactly what features we need.”
Discovery and requirements mapping convert the business requirement into a workable software scope.
“We already use several software systems.”
Those systems become part of the assessment. The solution may need to integrate with them, replace selected functions or operate alongside them.
“We are worried the project will keep growing in scope.”
The initial build is defined around agreed requirements, priorities and milestones. New requirements can then be evaluated separately.
“We do not want to become dependent on one developer.”
Documentation, structured project management, code ownership arrangements and handover requirements should be addressed before the engagement begins.
“We have built software before and it did not work.”
We begin by understanding what went wrong previously, whether the issue was requirements, usability, adoption, technology, implementation or project execution.
“Our team may resist using a new system.”
User workflows are considered during requirements and implementation. A technically functional system still has to work for the people expected to use it.
FAQ
Questions we are usually asked
If yours is not here, it is a good first thing to put in the form below.
How do I know whether we need custom software?
If existing tools leave important gaps, create significant workarounds or cannot support an important business requirement, custom development may be worth assessing.
Can you improve an existing custom system?
Potentially. We first need to assess the existing application, codebase, architecture, documentation and required changes.
Can custom software integrate with our ERP or CRM?
Often, yes, depending on the systems involved and the APIs or integration options they provide.
Can you build an MVP?
Yes. For new platforms or products, the first release can be structured around the smallest useful version required to test the core proposition or workflow.
Can you build web-based internal software?
Yes. Internal web applications are a common approach for systems that need to be accessed by multiple employees, teams or locations.
Can AI features be added?
Yes, where there is a practical use case and the underlying technology can support the required level of reliability, privacy and performance.
Who owns the software?
Ownership, source code, third-party technology, licensing and handover arrangements should be clearly defined in the commercial agreement before development begins.
How long does custom software development take?
The timeline depends on functionality, integrations, complexity, user roles and project scope. Webbly establishes expected milestones after requirements are understood.
How much does custom software cost?
Cost depends on the scope and complexity of the system. Webbly first defines the requirement and proposed build, then provides a milestone-based commercial proposal.
Get in touch
Tell us what breaks.
No spec needed. Describe the process and where it fails, we come back with questions.